Privacy Policy
Last Updated: June 2026
At Harper & Coast Australia ("we," "our," or "us"), we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.
If you have any questions regarding this Privacy Policy, please contact us at info@harpercoast.com.
1. Information We Collect
When you visit our website, create an account, place an order, subscribe to our newsletter, or contact our customer support team, we may collect the following information:
Personal Information
-
Full name
-
Billing and shipping address
-
Email address
-
Phone number
-
Order history and transaction details
Payment Information
All payments are securely processed through trusted third-party payment providers. We do not store complete payment card information on our servers.
Technical Information
-
IP address
-
Browser type and device information
-
Operating system
-
Website usage data
-
Referral sources
-
Cookie and tracking information
Marketing Information
-
Newsletter subscriptions
-
Marketing preferences
-
Responses to promotions and advertisements
2. How We Use Your Information
We use your information to:
-
Process, fulfill, and deliver your orders
-
Communicate order confirmations and shipping updates
-
Provide customer support
-
Improve our website, products, and services
-
Detect, prevent, and investigate fraud or unauthorized activity
-
Comply with legal obligations
-
Send promotional communications where you have provided consent
-
Personalize your shopping experience
3. Legal Basis for Processing
Where applicable, we process personal information based on one or more of the following legal grounds:
-
Performance of a contract (processing your order)
-
Your consent (marketing communications)
-
Compliance with legal obligations
-
Legitimate business interests, including fraud prevention, website improvement, and customer service enhancement
4. Sharing Information with Third Parties
We only share your information when necessary to operate our business and provide our services.
This may include:
Payment Service Providers
To securely process payments and prevent fraud.
Shipping and Logistics Partners
To fulfill and deliver your orders.
Suppliers and Fulfillment Partners
As part of our business model, certain products may be shipped directly from our trusted fulfillment partners and suppliers. To complete your order, we may share relevant shipping information with these partners.
Analytics and Marketing Providers
To analyze website performance and improve marketing effectiveness, subject to your cookie preferences.
We do not sell, rent, or trade your personal information to third parties.
Because some of our fulfillment partners may be located outside Australia, the United Kingdom, the European Economic Area (EEA), or other jurisdictions, your information may occasionally be transferred internationally. Where this occurs, we implement appropriate safeguards to protect your information.
5. Data Retention
We retain personal information only for as long as necessary to:
-
Fulfill the purposes described in this Privacy Policy
-
Comply with legal, accounting, or regulatory requirements
-
Resolve disputes
-
Enforce our agreements
Certain transaction records may be retained for up to seven (7) years where required by law.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
-
Ensure website functionality
-
Remember your preferences
-
Analyze website traffic
-
Improve user experience
-
Support advertising and remarketing activities
You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
For more information, please refer to our Cookie Policy.
7. Data Security
We implement appropriate technical, administrative, and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Our website uses SSL encryption and secure payment processing technologies to protect sensitive information during transmission.
While we take reasonable precautions, no method of transmission over the internet can be guaranteed to be 100% secure.
8. Your Privacy Rights
Depending on your location, you may have the right to:
-
Access your personal information
-
Correct inaccurate information
-
Request deletion of your personal information
-
Restrict or object to certain processing activities
-
Withdraw consent at any time
-
Request a copy of your information in a portable format
To exercise any of these rights, please contact us at:
We will respond to legitimate requests within the timeframe required by applicable law.
You may also lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our business operations, legal requirements, or industry practices.
Any updates will be posted on this page with a revised "Last Updated" date.
Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.
11. Contact Information
Harper & Coast Australia
Email: info@harpercoast.com
Customer Support Hours:
Monday – Friday: 09:00 AM – 05:00 PM (AEST)
For privacy-related questions or requests, please contact us at info@harpercoast.com.Privacy Policy
Last Updated: August 2026
At Harper & Coast Australia ("we," "our," or "us"), we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.
If you have any questions regarding this Privacy Policy, please contact us at info@harpercoast.com.
1. Information We Collect
When you visit our website, create an account, place an order, subscribe to our newsletter, or contact our customer support team, we may collect the following information:
Personal Information
-
Full name
-
Billing and shipping address
-
Email address
-
Phone number
-
Order history and transaction details
Payment Information
All payments are securely processed through trusted third-party payment providers. We do not store complete payment card information on our servers.
Technical Information
-
IP address
-
Browser type and device information
-
Operating system
-
Website usage data
-
Referral sources
-
Cookie and tracking information
Marketing Information
-
Newsletter subscriptions
-
Marketing preferences
-
Responses to promotions and advertisements
2. How We Use Your Information
We use your information to:
-
Process, fulfill, and deliver your orders
-
Communicate order confirmations and shipping updates
-
Provide customer support
-
Improve our website, products, and services
-
Detect, prevent, and investigate fraud or unauthorized activity
-
Comply with legal obligations
-
Send promotional communications where you have provided consent
-
Personalize your shopping experience
3. Legal Basis for Processing
Where applicable, we process personal information based on one or more of the following legal grounds:
-
Performance of a contract (processing your order)
-
Your consent (marketing communications)
-
Compliance with legal obligations
-
Legitimate business interests, including fraud prevention, website improvement, and customer service enhancement
4. Sharing Information with Third Parties
We only share your information when necessary to operate our business and provide our services.
This may include:
Payment Service Providers
To securely process payments and prevent fraud.
Shipping and Logistics Partners
To fulfill and deliver your orders.
Suppliers and Fulfillment Partners
As part of our business model, certain products may be shipped directly from our trusted fulfillment partners and suppliers. To complete your order, we may share relevant shipping information with these partners.
Analytics and Marketing Providers
To analyze website performance and improve marketing effectiveness, subject to your cookie preferences.
We do not sell, rent, or trade your personal information to third parties.
Because some of our fulfillment partners may be located outside Australia, the United Kingdom, the European Economic Area (EEA), or other jurisdictions, your information may occasionally be transferred internationally. Where this occurs, we implement appropriate safeguards to protect your information.
5. Data Retention
We retain personal information only for as long as necessary to:
-
Fulfill the purposes described in this Privacy Policy
-
Comply with legal, accounting, or regulatory requirements
-
Resolve disputes
-
Enforce our agreements
Certain transaction records may be retained for up to seven (7) years where required by law.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
-
Ensure website functionality
-
Remember your preferences
-
Analyze website traffic
-
Improve user experience
-
Support advertising and remarketing activities
You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
For more information, please refer to our Cookie Policy.
7. Data Security
We implement appropriate technical, administrative, and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Our website uses SSL encryption and secure payment processing technologies to protect sensitive information during transmission.
While we take reasonable precautions, no method of transmission over the internet can be guaranteed to be 100% secure.
8. Your Privacy Rights
Depending on your location, you may have the right to:
-
Access your personal information
-
Correct inaccurate information
-
Request deletion of your personal information
-
Restrict or object to certain processing activities
-
Withdraw consent at any time
-
Request a copy of your information in a portable format
To exercise any of these rights, please contact us at:
We will respond to legitimate requests within the timeframe required by applicable law.
You may also lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our business operations, legal requirements, or industry practices.
Any updates will be posted on this page with a revised "Last Updated" date.
Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.
11. Contact Information
Harper & Coast Australia
Email: info@harpercoast.com
Customer Support Hours:
Monday – Friday: 09:00 AM – 05:00 PM (AEST)
For privacy-related questions or requests, please contact us at info@harpercoast.com.
Last Updated: August 2026
At Harper & Coast Australia ("we," "our," or "us"), we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.
If you have any questions regarding this Privacy Policy, please contact us at info@harpercoast.com.
1. Information We Collect
When you visit our website, create an account, place an order, subscribe to our newsletter, or contact our customer support team, we may collect the following information:
Personal Information
-
Full name
-
Billing and shipping address
-
Email address
-
Phone number
-
Order history and transaction details
Payment Information
All payments are securely processed through trusted third-party payment providers. We do not store complete payment card information on our servers.
Technical Information
-
IP address
-
Browser type and device information
-
Operating system
-
Website usage data
-
Referral sources
-
Cookie and tracking information
Marketing Information
-
Newsletter subscriptions
-
Marketing preferences
-
Responses to promotions and advertisements
2. How We Use Your Information
We use your information to:
-
Process, fulfill, and deliver your orders
-
Communicate order confirmations and shipping updates
-
Provide customer support
-
Improve our website, products, and services
-
Detect, prevent, and investigate fraud or unauthorized activity
-
Comply with legal obligations
-
Send promotional communications where you have provided consent
-
Personalize your shopping experience
3. Legal Basis for Processing
Where applicable, we process personal information based on one or more of the following legal grounds:
-
Performance of a contract (processing your order)
-
Your consent (marketing communications)
-
Compliance with legal obligations
-
Legitimate business interests, including fraud prevention, website improvement, and customer service enhancement
4. Sharing Information with Third Parties
We only share your information when necessary to operate our business and provide our services.
This may include:
Payment Service Providers
To securely process payments and prevent fraud.
Shipping and Logistics Partners
To fulfill and deliver your orders.
Suppliers and Fulfillment Partners
As part of our business model, certain products may be shipped directly from our trusted fulfillment partners and suppliers. To complete your order, we may share relevant shipping information with these partners.
Analytics and Marketing Providers
To analyze website performance and improve marketing effectiveness, subject to your cookie preferences.
We do not sell, rent, or trade your personal information to third parties.
Because some of our fulfillment partners may be located outside Australia, the United Kingdom, the European Economic Area (EEA), or other jurisdictions, your information may occasionally be transferred internationally. Where this occurs, we implement appropriate safeguards to protect your information.
5. Data Retention
We retain personal information only for as long as necessary to:
-
Fulfill the purposes described in this Privacy Policy
-
Comply with legal, accounting, or regulatory requirements
-
Resolve disputes
-
Enforce our agreements
Certain transaction records may be retained for up to seven (7) years where required by law.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
-
Ensure website functionality
-
Remember your preferences
-
Analyze website traffic
-
Improve user experience
-
Support advertising and remarketing activities
You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
For more information, please refer to our Cookie Policy.
7. Data Security
We implement appropriate technical, administrative, and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Our website uses SSL encryption and secure payment processing technologies to protect sensitive information during transmission.
While we take reasonable precautions, no method of transmission over the internet can be guaranteed to be 100% secure.
8. Your Privacy Rights
Depending on your location, you may have the right to:
-
Access your personal information
-
Correct inaccurate information
-
Request deletion of your personal information
-
Restrict or object to certain processing activities
-
Withdraw consent at any time
-
Request a copy of your information in a portable format
To exercise any of these rights, please contact us at:
We will respond to legitimate requests within the timeframe required by applicable law.
You may also lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our business operations, legal requirements, or industry practices.
Any updates will be posted on this page with a revised "Last Updated" date.
Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.
11. Contact Information
Harper & Coast Australia
Email: info@harpercoast.com
Customer Support Hours:
Monday – Friday: 09:00 AM – 05:00 PM (AEST)
For privacy-related questions or requests, please contact us at info@harpercoast.com.